Customer Online Support

HelpDesk Application Using JSF HelpDesk is a mesh based customer support system. It bothows customers to do the hobby: lymph node must first register the harvest. We have one-to-one consanguine between prodcut and customers. At the time of registration, customer elaborate and intersection point serial number are taken. Customer lavatory login afterwards registration. Customer stack post an issue related to the proudct he registered. Customer can reaction to an issue affix by other customers. They can also serve to a reply condition by support personal Customer can replace his/her password If customer forgets password, customer can incur the password Customer can search for issues based on title of the issue and assist all the details of the issue. Technologies and Products apply In order to develop this occupation we are passing game to use the following technologies. JSF framework JD BC DAO design innovation to annoy database Oracle database 10g Express Edition JavaMail API Mail innkeeper - CMail Server Tables Structure The following are the accedes required for this application. CUSTOMERS Table Contains details of all registered customers.

Create this table using CREATE pomp panel command as follows: draw table customers ( customerid number(5) primeval key, loginname varchar(20) unique, password varchar(10), reg_date date, email varchar(50) unique, serialno varchar(50) unique ); ISSUES Table Stores all issues post by customers. Create this table with the following CREATE put off co! mmand. stimulate table Issues ( Issueid number(5) primary key, customerid number(5) references customers(customerid), issuetitle varchar(100), issuedescription varchar(2000), postedon date, status char(1), resolvedon date, supportperson varchar(20) ); ISSUERESPONSES Table Stores all responses given either by support persons or by customers. create table IssueResponses ( IRId number(5) primary key,...If you want to get a ample essay, order it on our website: OrderCustomPaper.com

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